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Shipping Terms and Conditions

Costs

Shipping Cost Is Always Free

Timeline

Expedited shipping is 3 business days
Regular shipping is 5 business days

Order Details

Once an order has been submitted, the order details cannot be changed, including the products, quantity, recipient name, and delivery address. Before you place an order, make sure that you confirm that the address provided is accurate. We are not responsible for any delivery failures that result from incorrect information submitted during order creation. Such orders are ineligible for reimbursement. 

Lost
Orders

If your order isn’t delivered 7 days after the promised delivery date or estimated delivery date, you can claim a lost reimbursement with Oclumed. Orders that are marked as delivered by the carrier aren’t eligible for reimbursement.

Contact customer service for questions regarding shipments and delivery at support@oclumed.com.

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